{"id":1746,"date":"2021-07-30T00:20:45","date_gmt":"2021-07-29T22:20:45","guid":{"rendered":"https:\/\/mayacaffe.it\/returns\/"},"modified":"2021-07-30T00:21:02","modified_gmt":"2021-07-29T22:21:02","slug":"returns","status":"publish","type":"page","link":"https:\/\/mayacaffe.it\/en\/returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\n
\n
\n
\n
\n
\n
\n

Returns and Exchanges<\/h2>\n<\/div>\n<\/div>\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
\n
\n
\n

General Return Policy<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
\n
\n

All products purchased from the website can be returned or exchanged within 14 working days from the day of receipt of the package.<\/p>\n

It is specified that:
\n– we will not refund any discounts, coupons or special offers applied.
\n– bank transfer fees incurred during the redemption will be charged when applicable.
\n– there is no refund in case of loss of the package.
\n– the cost of shipping is borne by the User.
\nWe can only accept the return \/ exchange of products that:
\nthey are in new condition, unused, have not been modified or used in any way.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n
\n
\n
\n

How to return an item<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
\n
\n

The first step for any return \/ exchange is to contact us as soon as possible (within 14 working days of receiving the package).
\nSend us an email including:<\/p>\n

– Your order number
\n– Name of the purchased product
\n– The reason for returning the product
\nWe will contact you to help and guide you through the return process.
\nIf you receive a damaged item or a different product than what you ordered, please contact us as soon as you receive the purchased items.
\nWe remind you that we accept returns \/ exchanges within 14 working days from the day of receipt of the package.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n
\n
\n
\n

Defective items<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
\n
\n

If you receive a damaged item or a different product than what you ordered, please contact us as soon as you receive the purchased items.
\nWe remind you that we accept returns \/ exchanges within 14 working days from the day of receipt of the package.<\/p>\n

Please send us an e-mail indicating the order number and the nature of the fault (preferably including pictures of the damage).
\nWe will take care of your request and help you with the return process.<\/p>\n

In the event of a defective product or error on our part, we will refund the amount paid for the item, the shipping costs incurred to return the items.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n
\n
\n
\n

Calculation of the Refund<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
\n
\n

The refund will be calculated based on the price.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1746","page","type-page","status-publish"],"yoast_head":"\nReturns Policy - Caff\u00e8 Maya Como<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mayacaffe.it\/en\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policy - Caff\u00e8 Maya Como\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default”...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mayacaffe.it\/en\/returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Caff\u00e8 Maya Como\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mayacaffecomo\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-29T22:21:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mayacaffe.it\/en\/returns\/\",\"url\":\"https:\/\/mayacaffe.it\/en\/returns\/\",\"name\":\"Returns Policy - Caff\u00e8 Maya Como\",\"isPartOf\":{\"@id\":\"https:\/\/mayacaffe.it\/en\/#website\"},\"datePublished\":\"2021-07-29T22:20:45+00:00\",\"dateModified\":\"2021-07-29T22:21:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/mayacaffe.it\/en\/returns\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mayacaffe.it\/en\/returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mayacaffe.it\/en\/returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mayacaffe.it\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mayacaffe.it\/en\/#website\",\"url\":\"https:\/\/mayacaffe.it\/en\/\",\"name\":\"Caff\u00e8 Maya Como\",\"description\":\"Torrefazione di Produzione Artigianale Caff\u00e8 Maya Como\",\"publisher\":{\"@id\":\"https:\/\/mayacaffe.it\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mayacaffe.it\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mayacaffe.it\/en\/#organization\",\"name\":\"Torrefazione Caff\u00e8 MAYA S.A.S di Rimoldi D & C\",\"url\":\"https:\/\/mayacaffe.it\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mayacaffe.it\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/mayacaffe.it\/wp-content\/uploads\/2020\/04\/logo-maya-tr.png\",\"contentUrl\":\"https:\/\/mayacaffe.it\/wp-content\/uploads\/2020\/04\/logo-maya-tr.png\",\"width\":198,\"height\":198,\"caption\":\"Torrefazione Caff\u00e8 MAYA S.A.S di Rimoldi D & C\"},\"image\":{\"@id\":\"https:\/\/mayacaffe.it\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/mayacaffecomo\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Returns Policy - Caff\u00e8 Maya Como","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mayacaffe.it\/en\/returns\/","og_locale":"en_US","og_type":"article","og_title":"Returns Policy - Caff\u00e8 Maya Como","og_description":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default”...","og_url":"https:\/\/mayacaffe.it\/en\/returns\/","og_site_name":"Caff\u00e8 Maya Como","article_publisher":"https:\/\/www.facebook.com\/mayacaffecomo\/","article_modified_time":"2021-07-29T22:21:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mayacaffe.it\/en\/returns\/","url":"https:\/\/mayacaffe.it\/en\/returns\/","name":"Returns Policy - Caff\u00e8 Maya Como","isPartOf":{"@id":"https:\/\/mayacaffe.it\/en\/#website"},"datePublished":"2021-07-29T22:20:45+00:00","dateModified":"2021-07-29T22:21:02+00:00","breadcrumb":{"@id":"https:\/\/mayacaffe.it\/en\/returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mayacaffe.it\/en\/returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mayacaffe.it\/en\/returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mayacaffe.it\/en\/"},{"@type":"ListItem","position":2,"name":"Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/mayacaffe.it\/en\/#website","url":"https:\/\/mayacaffe.it\/en\/","name":"Caff\u00e8 Maya Como","description":"Torrefazione di Produzione Artigianale Caff\u00e8 Maya Como","publisher":{"@id":"https:\/\/mayacaffe.it\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mayacaffe.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mayacaffe.it\/en\/#organization","name":"Torrefazione Caff\u00e8 MAYA S.A.S di Rimoldi D & C","url":"https:\/\/mayacaffe.it\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mayacaffe.it\/en\/#\/schema\/logo\/image\/","url":"https:\/\/mayacaffe.it\/wp-content\/uploads\/2020\/04\/logo-maya-tr.png","contentUrl":"https:\/\/mayacaffe.it\/wp-content\/uploads\/2020\/04\/logo-maya-tr.png","width":198,"height":198,"caption":"Torrefazione Caff\u00e8 MAYA S.A.S di Rimoldi D & C"},"image":{"@id":"https:\/\/mayacaffe.it\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/mayacaffecomo\/"]}]}},"_links":{"self":[{"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/pages\/1746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/comments?post=1746"}],"version-history":[{"count":1,"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/pages\/1746\/revisions"}],"predecessor-version":[{"id":1753,"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/pages\/1746\/revisions\/1753"}],"wp:attachment":[{"href":"https:\/\/mayacaffe.it\/en\/wp-json\/wp\/v2\/media?parent=1746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}